User Guidelines (2024)

WordPress.com strongly believes in freedom of speech. We have a vast audience spread across many cultures, countries and backgrounds with varying values and our service is designed to let users freely express any ideas and opinions without us censoring or endorsing them. That being said, there are a few categories of content and behavior that we don’t permit because we consider them harmful to the community.

To be transparent aboutwhat is and isn’t allowed on your site, we’ve put together this set of guidelines. The following activity/material isn’t allowed on WordPress.com.

Illegal content and conduct.

Self-explanatory.

Intellectual property infringement.

WordPress.com is a publishing, rather than a file sharing platform, so we recognize that copyrighted materials are often used infair usecontext. We strongly support this and urge copyright holders to take this into consideration before submitting complaints. If you’re not sure, a good rule of thumb is to always ask the rights holder for permission before republishing their content.

Sexually explicit material.

We know that there may be different definitions of this, but generally, we define sexually explicit material as visual depictions of sexually explicit acts. Nudity, in and of itself, isfine.

Gambling.

Discussing gambling on your site isn’t a problem. However, operating an online gambling service (including poker)? No dice. Please also be aware that if your site is primarily designed to link to other gambling sites, we consider this spam, and a breach of the user guidelines.

Technologically harmful content.

Please don’t uploador link to malware, spyware, adware, or other malicious or destructive code.

Impersonation.

Don’t claim to be a person or organizationyou’re not. (Parody and satire are ok though!)

Directly threatening material.

Do not postdirect and realisticthreats of violence. That is, you cannot post a genuine call for violence—or death—against an individual person, or groups of persons. Thisdoesn’t mean that we’ll remove allhyperboleoroffensive language.

Posting private information.

Don’t share someone’s personal informationwithout their consent. This includes collectingsensitive information inContact Formssuch as account passwords and credit card numbers, to name a couple.

Advertising.

Advertisingisn’t permitted unless you useWordAdsor have aWordPress.com Planthat allows ad networks.

Hotlinking to WordPress.com.

Your WordPress.com site shouldn’t host files that will only be used on other sites.

Spam or machine-generated content.

You know what this is, but in general, sites such as those primarily dedicated to drive traffic to third party sites, boost SEO, phish, spoof, or promote affiliate marketing aren’t cool. We don’t want you to pollute the web outside of WordPress.com either, so we ask you to please avoid sending unwanted or unsolicited promotions or emails about your site, even if it’s not on WordPress.com.

Bear in mind that these are just guidelines —interpretations are solely up to us. These guidelines are not exhaustive and are subject to change. If you use ecommerce services on your WordPress.com site, our Store Guidelines also apply.

If you believe a WordPress.com site has violated our Terms of Serviceor any of these policies, pleasereport the site.We aim to promptly review and investigate all complaints that we receive, but if and howwerespond will depend on a variety of factors, such as the information available to us andthe typeof violation. Wemay also contact the site owner to inform him/herof the complaint.

If we’re not in a position to make a determination (for example, whether something is defamatory or not), we defer to the judgment of a court.

User Guidelines (2024)

FAQs

What is the 5 user rule? ›

According to the reputable Nielsen Norman Group, 'testing with 5 people lets you find almost as many usability problems as you'd find using many more test participants. ' The logic behind their '5-user' suggestion is that as you test more and more people, you uncover fewer new insights at a higher cost.

Is 5 users enough for NNG? ›

Summary: The answer is 5, except when it's not. Most arguments for using more test participants are wrong, but some tests should be bigger and some smaller. If you want a single number, the answer is simple: test 5 users in a qualitative usability study.

Why do you only need 5 users? ›

The five user number comes from the number of users you would need to detect approximately 85% of the problems in an interface, given that the probability a user would encounter a problem is about 31%.

What is the magic number for usability testing? ›

The magic number 5? Five users can be enough – if problems are somewhat easy to discover, and if you don't expect to find all problems with just one test. Problem discoverability (here, p) is the likelihood that at least one participant will encounter the problem during usability testing.

What are the 6 UX laws? ›

Laws of UX
  • Aesthetic-Usability Effect. Users often perceive aesthetically pleasing design as design that's more usable.
  • Doherty Threshold. ...
  • Fitts's Law. ...
  • Goal-Gradient Effect. ...
  • Hick's Law. ...
  • Jakob's Law. ...
  • Law of Common Region. ...
  • Law of Proximity.

What is the 10 second rule in UX? ›

Usability tests and web analytics suggest that most people spend no more than ten seconds looking for they thing they came for, before leaving the site in frustration. You have 10 seconds to make an impression with your website visitors.

Is 5 participants enough for qualitative research? ›

However, a sample size of 5 may not provide sufficient data to support the research question or generate rich and detailed findings. It is recommended to have a larger sample size (10-12) to ensure that the findings are generalizable and can be used to draw broader conclusions.

How many testers do you need to solve 85% of problems? ›

The 5-user rule for user testing. The 5-user rule was first proposed by Jakob Nielsen, researcher and founder of NN Group, in his article 'Why You Only Need to Test with 5 Users' (2000), where he argued that five user testers will uncover 85% of usability problems.

How many users do you need for UX research? ›

Usability tests

To spot the most obvious issues, 5 users per round are usually more than enough. However, things are a little different when it comes to uncovering issues that are less likely to occur. In these cases, it's highly reccommended to increase the sample size to 25 or 30 users per round.

Is 10 respondents enough for qualitative research? ›

Yes, qualitative research often requires smaller but focused samples, so 10 respondents can be sufficient to conduct a qualitative study, focusing on in-depth understanding rather than large samples.

What is the sample size for a usability study? ›

It infers that you could get 80% of the problems detected with the help of 4 to 5 participants. Therefore, to get optimal feedback on your user experience, a minimum usability testing sample size of 5 is all you need.

What is a heuristic evaluation in UX? ›

It's an evaluation done by one or more experts using a set of guidelines, and evaluating whether a solution meets those guidelines, how well it meets the guidelines, where it is deficient. So, expert or heuristic evaluations rely on the experience and the expertise of the evaluator.

What is a good usability test score? ›

If your score is under 68, then there are probably serious problems with your website usability which you should address. If your score is above 68, then you can relax a little bit. Here's an overview of how your scores should measure: 80.3 or higher is an A.

What is the usability scale 1 to 5? ›

The System Usability Scale Questionnaire consists of 10 general statements on a 5-point Likert scale. The scale ranges from “Strongly Disagree” - 1 to “Strongly agree” - 5. Collect relatively reliable results. Distinguish between usable and unusable systems.

What is the minimum number for a usability test? ›

If you need to measure interface usability with quantitative data, you'll need to test with at least 20 participants.

What are the golden rules of UX? ›

Be clear and direct.

It is important to be clear, direct, and honest with your users in order to gain their trust and support. How can we do this? There are a number of different ways but it's important to follow these basic principles: Repetition - Repetition and consistency provide clarity to a user.

What is the 2 second rule in UX? ›

A loose principle that a user should not need to wait more than 2 seconds for certain types of system response, such as application-switching and application launch time.

How many users should you test from each user community as a rule of thumb? ›

A widely cited rule of thumb in usability testing is that you can uncover about 80% of the usability problems with just five participants.

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